United Kingdom
Solution used

The challenge

When the COVID-19 pandemic hit, the NHS set up pop-up hospitals to protect the nation, but with patients due to arrive in two days, they needed connectivity immediately.

To deal with the climbing number of patients at the onset of the pandemic, the NHS needed more healthcare facilities— and fast. So we were chosen to connect their pop-up Nightingale hospital (also known as Dragon’s Heart hospital) in Cardiff.

It was absolutely critical that they stayed connected; an outage or dip in bandwidth would be incredibly dangerous for patients.

Furthermore, they had no idea how long they would need the facilities; so a flexible contract was key.

The solution

Up-and-running within a day

Our Instanet solution was the perfect combination of rapid deployment, resilience, and flexibility that the NHS needed.

On the same Friday as requested, we delivered a huge batch of Multi-network SIMs to the pop-up hospital site, which our Ops team tested and deployed on Saturday—giving the hospital 4G connectivity right away, with unsteered SIMs that stay connected to the best business-grade networks.

All with tariffs that automatically adjusted to their data usage.

The result

When Sunday came and the pop-up hospital began accepting patients, they had the connectivity they needed to carry out administration tasks, run telehealth services, and access crucial data—all while staying safe from network outages and connected to the strongest networks.

And they could rest easy knowing they were protected from overages without being locked into an expensive contract—which freed them to focus on battling COVID-19.

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