We’re looking for:

Desk-Based Account Manager

Kingston Upon Thames or Glasgow

Salary: £20k – £25k annual salary plus commission & range of additional benefits
Type: Permanent, full time
Start Date: Immediate

We’re looking for a desk based Account Manager to help drive our sales and provide our existing partners with a world-class experience.

This role is ideal for someone who has exceptional organisational and client-facing skills.

You’ll need to manage day-to-day relationships with our current partners, and respond to a wide range of enquiries—whether it’s products, billing, commercials, or contracts. You’ll also be a vital support role for field based colleagues, filling their shoes by processing orders and dealing with urgent enquiries when they’re out of office.

Join our award-winning sales team, and you’ll also have opportunities to progress towards account management and field-based sales.

What you'll be doing

  • Building and executing a contact strategy to nurture our existing partner relationships, actively presenting products and solutions to partner to generate new revenue
  • Identifying new sales prospects, building and executing sales plans, and successfully negotiating sales transactions to generate revenue and profit in line with challenging sales targets
  • Assisting with a wide range client of enquiries, or issuing escalations as needed
  • Accurately forecasting revenues, updating internal records, and attending weekly internal sales calls
  • Developing a deep understanding of our product capabilities, and our value proposition—both at a technical leadership and business executive level
  • Attending industry exhibitions, forums, seminars, trades shows, awards and events relevant for our business sector
  • Occasional UK and international travel to meet clients or attend industry events
  • Aiding with all communications with partners
  • Assisting in the preparation and follow up process of onboarding new clients
  • Planning and identifying marketing campaigns to effectively engage with target audience
  • Creating and maintaining accurate client records within the company CRM system

Skills you'll need

  • Flawless communication skills in both spoken and written English
  • Computer literate with experience of Microsoft Word, Excel, and PowerPoint
  • Confidence to work autonomously and liaise with a mix of individuals
  • A keen eye for detail with excellent organisational skills
  • A strong team player who’s able to collaborate on very diverse projects
  • Adept at talking to people from different backgrounds, you should have experience managing a conversation over the phone and improving working relationships with clients
  • Ability to manage multiple accounts, relationships, and projects simultaneously
  • Personal drive and ambition with the desire to be at your best at all times
  • Current UK driving licence

How to apply

Please send a cover letter along with your CV to careers@pangea-group.net.

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