Drumroll please! We’re proud to unveil our partner-exclusive Pangea Hub—our new IoT knowledge base, support platform, and partner community, all rolled into one intuitive package.
Designed to provide world-class support services for our partners, the Hub’s got it all.
Partner guides
The wealth of knowledge in our guides makes training and onboarding a breeze, while giving our partners the autonomy and power to easily solve issues on their own.
The Hub comes with unlimited access to:
- SIM card specs:
Scope out each of our SIMs’ capabilities, and match them to your solution - Device configuration:
Use our step-by-step instructions to set your device up with ease - Pangea Portal walkthroughs:
Customise and manage our SIMs on the fly, from setting preferred networks to choosing data packages - Usage and notifications:
Find out how to set alerts based on data usage and avoid overages - Service level agreements:
Check out our service guarantees and plan your deployment around them
And that’s just to name a few!
On-hand support
And for the tasks that require a two-pronged approach, partners have reliable access to our support team through our new live chat system.
UK-wide coverage checker
The Hub is also home to tools like our national coverage checker: a map showing the network coverage of all four major networks across the UK. When planning for deployments, our partners can now instantly check and compare what networks and what type of connectivity are available anywhere in the UK.
Want to run a solution over O2’s LTE? No problem.
Looking for 2G connectivity over any network? Easy!
‘The Hub is chock full of tools and content built to empower our partners. While the raw knowledge is definitely important, the Pangea Hub’s real focus is on outcomes for partners,’ said our Ops Director Chris Romeika.
‘For some, that might be a pivotal answer in one of our valuable guides or through a live chat; for others, it may be using the coverage checker to map out their next deployment.
‘And this is just the beginning—we’ll be adding even more in-depth walkthroughs and exciting tools over time, so watch this space. We encourage our partners to dive in and take full advantage of everything the Hub has to offer!’
If you’re one of our partners, head over to the Hub, make an account, and try it out!
If you have any questions about using the Pangea Hub or setting up your account, get in touch at contact@pangea-group.net.
Get started with the Pangea Hub
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